acceptable

Spotix Acceptable Use Policy

Legally understanding how to effectively use Spotix services

Last Updated: 15th April, 2025.

Acceptable Terms Of Usage

1. Introduction

Spotix PLC has a regulatory code of terms that governs how the services we provide under this name shall be interacted with. All services of Spotix PLC where this Acceptable Terms of Usage is appended shall govern the usage of the product.

2. Use and Misuse of the service

2.1 Usage of Spotix PLC and all it products is to be used for the purpose of establishing said products and Spotix PLC can't be held to blame for misuse or no-use of services leading to harm of a person or system.
2.2 In the event of an unacceptable use of service by users, Spotix PLC has right of interpretation and may further take actions such as, but not limited to:
- Warning: Providing formal warning
- Temporal Suspension: In event of multiple misuse or breech, user may be temporarily suspended from using some or all features as they apply.
- Ban: Serious offences (singular or repeated) may lead to permanent ban from our services and depending on the service, it may lead to a ban from a third party service which is affiliated with Spotix.
- Legal Proceedings: In the event of an action causing mass destruction, serious inconvenience to Spotix PLC, it's products or users, we may take legal actions
-  Public Disclosure: In the event of actions that undermine public trust, Spotix may publicly disclose violations in response to protect it's accountability and perform civic duties.

3. AI & ML Services

3.1 Spotix PLC offers AI services which are to be used to satisfy a specific goal and any actions that lead to injury or harm pertaining to misuse of our AI and ML provisions, Spotix can't be held to blame (refer to item 2). Also any injunction taken by Spotix PLC against a user who misuses our AI and ML shall not be used to hold against Spotix PLC.

4. User Protection

4.1 Spotix products may extend to different roles and we would always have a primary user and we shall provide protection for primary users.
4.2 Spotix Event bookers have to be verified before they can receive payments although they can still make events and we shall provide clear distinction between verified and none verified users

5. Booker Rights

5.1 While using Spotix Ticketing platform only users with a specific role in the platform can create events in our platform and attainment of this role is free.
5.2 We have automated systems that can revoke booker privileges and we may follow the proceedings of section 2.2 before revoke.
5.3 Payouts (money accumulated per event) may only be completed after the event has taken place. 
5.4 Section 5.3 may be overridden if proper reason as to the enforcement of 5.3 will not hold and we may ask for certain specific documents for event authenticity and may even have to come for in person inspection.
5.5 Spotix Booker Verification Tag (BVT) is a tag issued upon verifying a booker. This tag when combined with pay and event ID is used for initiating payouts so keep it safe.
5.6 We may deny access to 5.3 if there is an ongoing report claim(Inspection) on any of your events. Inspection typically occurs between 45 mins- 48 hours depending on severity and authenticity of report. Payouts are restricted during this time.
5.7 In line with our Privacy Policy, we do not knowingly offer Booker services to users below 18 and we will take down events posted by users less than 18.

6. Spotix Telegram Bot

6.1 Spotix Telegram Bot is a programmed semi-intelligent bot which can carry administrative functions. The Bot differs from Spotix AI and ML products as the bot actually has a pre-programmed framework which it follows, however, it has some intelligent training which enables it to carry some decisions, discover a flaw and repair by itself but it still is a bot.
6.2 The Bot is a management member of Spotix and as such, has the right to carry out actions from section 2.2 and it may not to subject to review

Miscellaneous

- If any terms aforementioned should be or becomes invalid in manner or application, the remaining terms shall not be affected and invalid terms will be overshadowed by valid ones formulated in a way that will achieve the primary purpose.

Update to terms

If we update the terms will be make announcements

Consent Clause

You consent to having read, understood and will comply to these provisions while using the services provided by Spotix.

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